- Frequently Asked Questions (FAQ)
Frequently Asked Questions
As soon as you are sure which dates you wish to travel, we would advise you to make your reservation. During traditionally busy periods , we would book as early as possible. To obtain the lowest airfare must be book within 14 days or more in advance.
I am ready to book - what do I do?
Call us at +977-014243285/4216928 or email us at firstname.lastname@example.org with the following details.
- Full passenger name(s) as per your passport or Id issued by any government.
- Dates you wish to travel (let us know if you have any flexibility) and how long you want to stay.
- Contact number.
Do I have to pay in full straight away?
This depends. Some 'special offers' require payment to be made at the time of booking. Some other fares could be paid a few days after the reservation is done. Travel Tip - Pay early. We issue the ticket early and you avoid possible fare increases.
How can I pay?
- By Cash
- By Bank Deposit
- We will provide the Bank Details once reservation has been made.
Does the airline allow name changes on airline tickets?
Name changes are not allowed in any circumstances. Once the ticket is issue the name can't be changed.
What types of documents are required to travel?
For a domestic flight at check in a government ID is required. For international flights passport is needed, and a visa. So, please be advised to check if you need a visa for your destination. Our agents are not responsible for information regarding visa or passport requirements.
Can I travel with a one-way ticket to any country?
If you are not a citizens of that country you cannot travel with a one way ticket. You need to have round- trip ticket.
How many pieces of luggage I'm permitted?
Must of the airline allow you to take 2 pieces of no more than 30 kg and a carry-on of no more than 7 kg. Extra luggage may be permitted by the airline at an extra cost.
Can I change the dates on my ticket or destination?
The ticket has to be unused in order to change destination. Depending on the type of ticket you have you can change the destination.
It's my ticket refundable?
Must of the tickets are non-refundable. Unless you purchase an unrestricted airline ticket.
When can I cancel my reservation if I'm not traveling?
You must cancel or change your reservation at least 24 hours in advance from the date of departure. If changes are not done within the time limit the ticket will not have any value and can't be use.